If you get error “Failed to install the hcmon driver” during installing the VMware products (vSphere, Remote Console, etc.), don’t worry. You can fix the problem with one of the solutions in this article.
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What is the HCMON driver?
HCMON driver is a virtual USB driver. It allows your physical USB ports to connect to the virtual machines.
How to fix this error?
The error occurs can be due to different issues. We post the top 5 solutions in this article. You can fix this error with one of these solutions. You may not have to try them all. Just work your way down until you find the one that works for you.
Solution 1: Install the product as an administrator
Solution 2: Update the drivers
Solution 3: Remove the hcmon.sys driver
Solution 4: Install the product using PowerShell
Solution 5:Install .NET Framework 3.5.1
Solution 1: Install the product as an administrator
When you install the product, you’re required to install the hcmon driver. Windows may see this as a user adding hardware to the PC. But this user doesn’t have the permission to do that. In this case, this error may occur. Try to install the product as an administrator:
1) Right-click on the downloaded setup file.
2) Click Run as administrator. If you don’t see the option “Run as administrator”, this solution doesn’t apply to you. Skip then move on to other solutions.
Solution 2: Update the drivers
Corrupted drivers especially graphics drivers can cause this error. To fix the problem, try to update the drivers.
If you don’t have the time, patience or computer skills to update the drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1)Downloadand install Driver Easy.
2) Run Driver Easy and clickScan Now. Driver Easy will then scan your computer and detect any problem drivers.
3) Click theUpdate button next to the flagged drivers to automatically download and install the correct version of their driver (you can do this with the FREE version). Or clickUpdate All to automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Solution 3: Remove the hcmon.sys driver
Vmware Workstation Failed To Install Hcmon Driver Windows 10
The HCMON driver might be installed. One possible solution is to remove the hcmon.sys driver. Follow these steps:
1) Go to Device Manager.
2) Click View > Show hidden devices.
3) Double-click Non-Plug and Play Drivers.
4) Right-click hcmon and click Uninstall.
6) Delete the C:Windowssystem32drivershcmon.sys file.
7) Restart the computer.
Solution 4: Install the product using PowerShell
Try to install the product in PowerShell. Follow steps below:
1) Type “powershell” in the search field. Right-click Windows PowerShell (The name may be different depending on the Windows version you’re using.) and click Run as administrator.
2) Go to the location where you saved the setup file. This is to get the msi name.
3) Type .xxxx.msi in PowerShell command prompt and press Enter on your keyboard. XXXX means the name of msi file. Replace it with your msi file name.
In my case, my file is “VMware-VMRC-10.0.1-5898794”:
Failed To Install Hcmon Driver Windows 10 Vmware Usb
So I typed “.VMware-VMRC-10.0.1-5898794.msi”:
Solution 5: Install .NET Framework 3.5.1
To install the product successfully, ensure your computer has installed .NET Framework 3.5.1. If not, install it.
Click here to go to the download page of Microsoft to download .NET Framework 3.5.1. Then install it on your computer.
When installing the latest vSphere Client 6.0 on my Windows 10 computer, I got the following error “VMInstallHcmon – Failed to install hcmon driver”
Troubleshooting
- Try KB2006486. But I don’t see Non-Plug and Play Drivers and VMware hcmon on my Windows 10 computer
- Try renaming the C:WindowsSystem32drivershcmon.sys file. Still get the same error
Solution
Failed To Install Hcmon Driver Windows 10 Vmware Windows 10
- On my laptop, vSphere Client 5.5 and 6.0 (older build), and their respective Update Manager plug-in are installed
- Remove these older clients and plug-ins
- vSphere Client 6.0 installation completes successfully